Shipping Information

Each Personalized Name Necklace is custom-made to your specifications, ensuring exceptional quality and attention to detail.

• Processing Time: 2–5 business days
• Shipping Time: 5–10 business days
• Order Tracking: A tracking number will be sent by email once your order ships.
• Secure Packaging: Every necklace is carefully packaged to ensure it arrives in perfect condition.
• Worldwide Shipping: We proudly ship to customers around the world.

Please note that personalized items are made specifically for you and may require additional processing time during peak seasons.

Return Information

We want you to shop with confidence. If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To qualify for a return, your item must be unused, unworn, in its original packaging, with all tags attached, and accompanied by proof of purchase.

Please note: As this is a personalized name necklace, custom-made and personalized items are non-returnable and non-refundable unless they arrive damaged, defective, or incorrect.

To request a return or report an issue, please contact us at danjaymolina19979@icloud.com before sending your item back.